Money-Back Guarantee Policy
To ensure client satisfaction and build trust, our podcast creation and platform setup services come with a money-back guarantee. This policy is designed to give clients peace of mind, knowing that their investment is protected throughout the process. Here’s how it works:
Money-Back Guarantee Details
Eligibility:
The money-back guarantee applies to all services provided up until the point the platform is handed over to the client.
This includes the Gmail account setup, podcast platform creation, initial podcast uploads, and any coaching or consultations provided before the handover.
Guarantee Period:
Clients are eligible for a full refund at any time during the process, up until the final credentials (email, link, password, and 2FA setup) are securely handed over.
Conditions:
If the client is not satisfied with the quality of work or decides not to proceed before the handover, they can request a refund.
Refunds will not be available after the platform credentials and 2FA codes have been delivered to the client, as this marks the completion of our service.
Why We Offer This Guarantee
Client Confidence: The money-back guarantee ensures that clients feel secure in their decision to work with us.
Risk-Free Investment: Clients can explore our services without worrying about losing their investment if expectations are not met.
Commitment to Quality: We stand behind the quality of our work and are confident in delivering exceptional results.
How It Works
Refund Request Process:
If a client wishes to cancel services before the platform handover, they can contact us via email or phone to request a refund.
Refunds will be processed within 7 business days of the request.
Handover Milestone:
Once we deliver the Gmail credentials, podcast platform login details, and 2FA setup instructions, our work is officially complete.
At this point, refunds are no longer eligible as full ownership has been transferred to the client.
Benefits of This Policy
Transparency: Clients know exactly when they can request a refund and under what conditions.
Trust-Building: Offering a money-back guarantee demonstrates our commitment to delivering high-quality results.
Risk-Free Trial: Clients can confidently engage with our services knowing they have flexibility if their needs change.
This money-back guarantee ensures that clients are fully satisfied with our services throughout the process. By offering this policy, we provide a risk-free way for book authors and business owners to explore podcasting as a powerful tool for growing their brand and connecting with their audience.